In 2016, Damon Industry responded to the national “Belt and Road Initiative” strategy and set up the wholly-funded overseas branch in the European country Romania through its prospective management idea. Through the development of the Chinese and foreign team for more than one year, at present, the branch has stood firm in the local and become an important pivot in the global layout of Damon Group. 

At present, it is ready. Through the “Belt and Road Initiative” bridge tower, Damon Industry can not only provide premium products and services for the clients of countries along the line, but also play the advantageous role for the domestic logistics equipment enterprises to go out. 

Therefore, in the middle of spring in 2018, the sales and technician backbones of Damon Industry packed up their bags again and went to Romania, thus helping the European branch carry out the strategic plan in 2018. 

In the early spring of Romania, it still snowed. However, the cold climate could not prevent the Damon team from carrying out the work enthusiastically. Through the efficient coordination of more than 30 days, the team finished the phrasal objective in advance and obtained significant achievements in multiple fields. 

Promote the standard product of Damon Industry, set up the application support system

 From made in China to the Chinese standard, there is a long way to go. Through the excellent quality of Damon roller, the team communicated with users in a professional and continuous way. The overseas market has gradually accepted the Damon standards rather than refuse it.

Meanwhile, the Chinese team carried out training for the local application engineers in different stages. In particular, it made use of the case resources and illustrated the attention matters and key points in the application support process. It provided the solutions for difficulties such as the non-standard product transformation, judgement of plan drawing, chain wheel, component matching positioning, bearing model selection. It turns the strong support ability of application technology into the best catalyst for the client to rely on Damon standard. 

Optimize the pre-sale service flow, strengthen the rapid response ability

In Damon Industry, the idea of second-rate company product and first-rate company service is deeply rooted in the mind of employees. To provide premium pre-sale service for clients requires us to own the rapid response ability. By targeting at the weak points of European branches in the current pre-sale section, the Chinese team made use of the abundant practical experience, combined the local software and hardware foundation and provided a complete set of solutions. Meanwhile, in consideration of the difference of the raw material and accessory purchase between the European market and the domestic market, it boldly gave the autonomous decision-making power of products to the European branch within a certain scope.

Through operation, the optimized flow shows the satisfying performance. It not only greatly shortened the handling period of offer and order, but also improved the service accuracy. It won favor from European clients in the month.

We have to make progress. To our encouragement, in face of the new challenges, the colleagues of Damon European branches showed great zeal and efforts. While the Chinese team provided help, it did not forget to play the subjective initiative and innovation capacity-it autonomously optimized the raw material structure of the product, improved the production automation degree and kept improving the competitiveness of Damon roller in the European market.

How beautiful the flower is and how fragrant the grass is in spring. Unconsciously, green grass grows on the snow-capped hill outside the company. The European branch of Damon Industry is trying to provide the reliable guarantee for domestic and foreign logistics equipment enterprises on “Belt and Road Initiative”!